FAQ's
1. What products do you offer?
SelfElectrics specializes in high-quality personal care and wellness gadgets, including:
✔ Face Washers – For deep cleansing and refreshed skin
✔ Eye Massagers – To relieve strain and promote relaxation
✔ Hair Straighteners – For effortless styling and sleek hair
✔ Massage Guns – To soothe sore muscles and enhance recovery
2. How do I place an order?
Simply browse our store, add your favorite items to the cart, and proceed to checkout. We offer multiple secure payment options.
3. How long does shipping take?
- Standard Shipping: 7-15 business days
-
Express Shipping: 3-7 business days (extra charges apply)
Processing time is 1-3 business days.
4. Do you ship internationally?
Yes! We offer worldwide shipping. If your country isn’t listed at checkout, please contact our support team.
5. How do I track my order?
Once your order has been shipped, you’ll receive a tracking number via email. You can track your package using the provided link.
6. What is your return policy?
We accept returns within 30 days of delivery if the product is unused and in its original packaging. Visit our Return Policy page for full details.
7. What if I receive a damaged or defective product?
If your item arrives damaged or defective, contact us within 48 hours of delivery with photos, and we’ll assist you with a replacement or refund.
8. Can I cancel or modify my order?
Orders can only be modified or canceled within 12 hours of purchase. Once processed, we cannot make changes.
9. Do your products come with a warranty?
Yes, most of our products include a limited warranty. Please check individual product descriptions for warranty details.
10. How can I contact customer support?
You can reach us at [Your Contact Email] or through our Contact Us page for any inquiries.